Business IT Manager IT业务经理

　　Business IT Manager IT业务经理

　　Location: Shanghai,China

　　Responsibilities:

　　•Responsible for assisting the business in planning for the future; contribute the IT "perspective" as it relates to the formulation of business strategy, development of business plans, implementation of key business initiatives, and ongoing execution of business processes/operations.

　　•Responsible for participating in the annual, quarterly and monthly business planning, budgeting & review process and driving the subsequent IT planning, budgeting and review process. Responsible for creating and maintaining a multi-year roadmap of the IT services, solutions and initiatives for assigned business unit.

　　•Responsible for driving IT service planning (i.e., portfolio management)

　　•Inventory ideas/requests from and with the business

　　•Manage high level business requirements gathering efforts to introduce new projects to the planning process

　　•Drive new projects through evaluation and initiation process for business unit. Provide oversight and support to IT programs/projects for in-scope IT-enabled business initiatives - ensure smooth hand-off of business requirements to IT service delivery teams, as well as communication and status updates back to the requesting entity

　　•Develop the business case for IT service, solutions and initiatives. With that, work closely with IT service delivery teams to understand investment and resource estimates, implementation plans/timelines and prioritization of key IT initiatives

　　•Serve as the primary interface between business and IT service delivery teams to negotiate/establish appropriate IT service level commitments for assigned business unit

　　•Responsible for assisting with IT service management & reporting

　　•Serve as the primary interface between business and IT service delivery team to monitor, track and report on service level performance associated with various application- and infrastructure-related services, solutions and initiatives for assigned business unit

　　•Contribute to the management/monitoring of major service delivery issues; work with business and IT to resolve major service delivery issues

　　•Manage client relationships at all levels; serve as an IT "trusted advisor" to and IT "advocate" for the business

　　•Ensure overall client satisfaction for all IT services, solutions and initiatives (via service level agreements)

　　•Contribute to overall IT governance and business alignment efforts

　　•Contribute to overall IT strategy and planning process

　　Requirements :

　　•5-10 years of Business IT management experience (i.e., IT service planning and management)

　　•General understanding of IT strategy/planning, IT services, IT solutions, IT capabilities and IT project lifecycle

　　•Experience with business strategy/planning and/or IT strategy/planning consulting background or equivalent

　　•Ability to manage multiple constituents (at all levels) and multiple priorities/initiatives at the same time

　　•Bachelors degree required; MBA preferred

　　•Excellent written and verbal communication skills

　　•Highly organized, results-oriented and attentive to details

　　•Self-motivated, proactive, independent and responsive - requires little supervisory attention

　　Experience in defining business process architecture

编辑：高原